Built for Australian Trade Businesses

Built for Australian Trade Businesses

AI Receptionists for Australian Tradies

AI Receptionists for Australian Tradies

AI Receptionists for Australian Tradies

Never miss another customer call. Our AI receptionist answers every call 24/7, captures job details, identifies urgent jobs, and instantly sends everything straight to your phone—even while you're on the tools.

Never miss another customer call. Our AI receptionist answers every call 24/7, captures job details, identifies urgent jobs, and instantly sends everything straight to your phone—even while you're on the tools.

Never miss another customer call. Our AI receptionist answers every call 24/7, captures job details, identifies urgent jobs, and instantly sends everything straight to your phone—even while you're on the tools.

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Answers every call. Captures every lead. Never misses an opportunity.

Answers every call. Captures every lead. Never misses an opportunity.

Tradespeople at a worksite during a phone call

Answered after hours • 9:42 pm

Tradespeople at a worksite during a phone call

Answered after hours • 9:42 pm

Job summary

Urgent

Blocked stormwater drain in Marrickville. Caller needs same-day attendance. Contact: Michael, 0412 000 000.

Sent by SMS and email instantly

The missed-call problem

Every unanswered call can be the job your competitor wins.

Every unanswered call can be the job your competitor wins.

Every unanswered call can be the job your competitor wins.

Tradies are on the tools, driving between jobs, managing staff and handling urgent call-outs. When the phone rings at the wrong time, new work disappears fast.

Tradies are on the tools, driving between jobs, managing staff and handling urgent call-outs. When the phone rings at the wrong time, new work disappears fast.

On the tools

Calls come in while you’re under a sink, in a roof cavity, or halfway through a job.

After-hours enquiries

Emergency and weekend calls often happen when no one is sitting by the phone.

Urgent jobs get buried

Voicemails and missed calls don’t tell you which job needs action first.

Admin piles up

Chasing names, suburbs and job details slows down quoting and dispatch.

The Tradelux solution

A receptionist that answers every call, qualifies the job, and sends the details straight through.

A receptionist that answers every call, qualifies the job, and sends the details straight through.

A receptionist that answers every call, qualifies the job, and sends the details straight through.

Your AI receptionist follows a call flow built around your business. It speaks clearly, captures the details you need, flags urgent work, and gives you a clean summary so you can call back, quote, or dispatch without sorting through voicemails.

Your AI receptionist follows a call flow built around your business. It speaks clearly, captures the details you need, flags urgent work, and gives you a clean summary so you can call back, quote, or dispatch without sorting through voicemails.

No more missed calls becoming missed jobs

Cleaner job details before you return the call

A professional first impression every time

What the AI captures

What the AI captures

A simple call flow designed for service businesses, not generic chatbots.

Caller name and best contact number

Suburb, service type and job description

Urgency, emergency routing and summary delivery

What it handles

Built for the calls tradies actually receive.

Built for the calls tradies actually receive.

Built for the calls tradies actually receive.

From late-night emergencies to routine quote requests, Tradelux keeps the conversation professional and the details organised.

From late-night emergencies to routine quote requests, Tradelux keeps the conversation professional and the details organised.

Answers calls 24/7

Your phone is covered after hours, during jobs, on weekends and when the office is busy.

Collects key details

Name, phone, suburb, service type and job details are captured before you call back.

Detects urgent jobs

Burst pipes, lockouts, electrical faults and no-heat calls can be flagged as priority.

Sends SMS/email summaries

Clean call summaries go straight to the owner, manager or dispatcher instantly.

Routes emergency calls

Emergency calls can be routed or escalated based on the rules you set for your business.

Sounds like a real Australian receptionist

Clear, polite and practical — no cartoon robot tone and no confusing tech speak.

How it works

Simple setup. Better calls from day one.

Simple setup. Better calls from day one.

Simple setup. Better calls from day one.

01

We set up your AI receptionist

We learn your services, locations, emergency rules and the job details you want captured.

02

It answers your calls

The assistant answers professionally, asks the right questions and detects whether the job is urgent.

03

You receive qualified job details instantly

You get a clear summary by SMS or email so you can prioritise, quote or dispatch faster.

Industries served

For service businesses where every call can become booked work.

For service businesses where every call can become booked work.

For service businesses where every call can become booked work.

Tradelux is designed for practical, phone-led trade and service businesses across Australia.

Tradelux is designed for practical, phone-led trade and service businesses across Australia.

Plumbing

Electrical

Roofing

HVAC

Cleaning

Pest control

Locksmiths

Other tradies

FAQ

Questions trade business owners usually ask first.

Questions trade business owners usually ask first.

Questions trade business owners usually ask first.

Will callers know it’s AI?

The assistant is designed to sound natural, clear and professional. It won’t pretend to be a human, but it won’t sound like a cartoon robot either.

Can it handle emergency calls?

Yes. We can set rules for urgent jobs and emergency situations, including routing, escalation, and priority summaries.

How long does setup take?

Most trade businesses can get started quickly once we understand your services, coverage areas, call rules and summary preferences.

Where do the call summaries go?

Summaries can be sent by SMS and email to the business owner, office team or dispatcher so the right person sees the job details fast.

Is this only for large trade companies?

No. It suits owner-operators, small teams and growing service businesses that want a more reliable way to handle inbound calls.

Ready to stop missing calls?

Ready to stop missing calls?

Book a free demo and see how Tradelux can answer your next job call.

Book a free demo and see how Tradelux can answer your next job call.

Book a free demo and see how Tradelux can answer your next job call.

We’ll walk through your call flow, the job details you need, and how urgent calls should be handled for your trade business.

We’ll walk through your call flow, the job details you need, and how urgent calls should be handled for your trade business.

We’ll walk through your call flow, the job details you need, and how urgent calls should be handled for your trade business.

Book Your Free Demo